Frequently Asked Questions

After your doctor has written you a request form, there are a number of questions you may have regarding your tests. Here is a list of our most commonly asked questions.

DO I NEED A BOOKING?

Only certain tests require a booking, all which can be found in the booking platform. Routine tests do not require a booking so no appointment is necessary.

WHAT IF I HAVE MULTIPLE TESTS?

Book one of the tests and notify the collector on arrival that you require 2 booked tests to be done. Please note if you have a cardiac test on your request (i.e. ECG/Holter/ABPM) please make sure you make the booking for this test as these tests can take up to half an hour

WHAT DO I NEED TO BRING FOR MY TEST?

You will need to bring with you, to one of our collection centres, a Laboratories Request Form that has been signed by your doctor. We accept request forms from Clinpath and other providers.

If you have a pension, Health Care or Veterans Affairs card, please bring it along with your Medicare card. This will enable us to bill you correctly.

DO I NEED TO FAST?

Not all tests require fasting beforehand. However, there are some tests which will require you to fast for 10 – 16 hours, for example cholesterol, lipids, fasting glucose. Fasting should not exceed 16 hours. For these tests we recommend that you fast overnight. You can drink water during this time and take any medication you would normally take, unless advised otherwise by your doctor.

Your doctor will inform you of any tests that require fasting or you may contact our Patient Services Staff on 8366 2088 for advice.

WHAT DOES FASTING INVOLVE?

If fasting is required, you should not have anything to eat or drink for 10 – 16 hours before your test. You may drink water only. Unless advised by your doctor you should take all regular medication.

If you are diabetic or have any concerns, please contact your doctor before fasting.

Please notify us if you have fasted for longer than 12 hours as prolonged fasting may affect your results.

DO I STILL TAKE MY MEDICATIONS?

Your doctor will advise if you are to stop taking your medication. Please check with your doctor if you are unsure.

I NEED TO HAVE A BLOOD TEST. WHAT DOES THIS INVOLVE?

A blood test involves taking blood from a vein in your arm. Our specimen collection staff are extensively trained in this skill. All of our equipment is sterile. It is vital that we make sure all of your personal details are correct. Our staff will ask for your name and date of birth and they will also check your contact details, the doctor’s details and other questions that are specific to the testing (for example “Have you fasted for 10 – 12 hours?”). Please let our staff know if you are on a pension or Health Care card.

It is important that we obtain all of this information on each occasion, even if you are a regular patient, to ensure that we have the correct information on our records. It is helpful if you can let us know if you have moved. This will assist us to maintain one consistent record on each patient.

Once your details have been confirmed, the specimen collector will examine your arm to find a suitable vein. If you feel uncomfortable, please do not hesitate to inform our collector. You may prefer to lie down if you are feeling faint or nervous. Once a suitable vein is found, the collector will cleanse the skin with an alcohol swab and then insert a sterile needle into your vein to obtain the sample.

Different tubes are required for different types of tests, so there may be more than one tube of blood collected. All tubes will be labelled with your name and date of birth. After the blood has been drawn and the needle has been removed, pressure should be applied to the site to minimise bleeding. A cotton wool ball and/or bandaid will be applied. If you are aware of any allergic reactions to alcohol swabs or tapes please let our collector know and we will find an alternative.

It is important that you avoid heavy lifting or strenuous exercise in the following 24 hours to avoid bruising or bleeding.

If you have any concerns at all, please do not hesitate to contact us prior to attending one of our collection centres or discuss them with our collectors.

I AM NERVOUS ABOUT HAVING MY BLOOD TAKEN - IS IT REALLY NECESSARY?

Our collection staff are extensively trained and will endeavour to make you feel at ease. We encourage you to lie down for the procedure if you are feeling uncomfortable. Relaxation techniques such as deep breathing may also prove helpful. Please inform our collection staff if you are feeling nervous or anxious so that we may assist you with the procedure.
Your doctor has requested the pathology tests to be carried out. If you are concerned about the necessity of these tests, we encourage you to discuss this with your doctor.

AM I AT RISK OF CATCHING ANYTHING BY HAVING MY BLOOD TAKEN?

No, at Clinpath Laboratories to utilise single use sterile equipment when taking blood samples from patients. No equipment is reused. Our specimen collection staff are trained in infection control.

I HAVE TO GIVE A URINE/SPUTUM/STOOL TEST. HOW DO I DO THIS?

As tests vary, the collectors will give you written instructions on how to collect the sample. If you have any further questions please do not hesitate to contact us.

HOW DO I KNOW THAT MY SAMPLES WILL NOT BE MIXED UP IN THE LABORATORY?

Our collection staff will confirm your details with you at every visit. This is to ensure we have all the correct information. Each sample is carefully labelled after collection. A laboratory number is given to your request form and samples to ensure they are not mixed up. This number is unique and assists to ensure that the correct tests are performed on each sample. We have other checks in place throughout the testing procedure to ensure the testing is performed at the highest possible standard.

I HAVE VERY DIFFICULT VEINS. HOW CAN I BE SURE YOUR COLLECTORS CAN GET THE SAMPLE?

All of our collection staff are extensively trained. They learn how to take samples from a comprehensive range of patients, including those with ‘difficult’ veins.
Our collection staff are advised to only have two attempts at taking your blood. You may be requested to return at a later time if we are unsuccessful. Although this may seem inconvenient, it aims to reduce the risk of any problems and minimise discomfort for our patients.
If you have any concerns about having your sample taken, we encourage you to contact us before attending our centres.

I AM CONCERNED ABOUT BLOOD BEING COLLECTED FROM MY YOUNG CHILD. CAN YOU HELP ME?

This is a booked test and is only offered at certain sites to ensure you have access to suitably trained and qualified staff. We appreciate this can be a traumatic experience for a child so we only offer this service at limited sites.

I HAVE RECENTLY HAD MAJOR SURGERY AND CANNOT GET TO A COLLECTION ROOM. HOW CAN I GET MY TEST DONE?

To ensure the highest level of patient care, we encourage all patients to visit their closest collection centre. These are conveniently located around the greater Adelaide area and are listed on the back of the request form.
Your doctor may request that our domiciliary collectors visit your home.  This is a limited service for those patients with a genuine need.

WHEN WILL MY RESULTS BE READY?

Routine test results are generally available within 2 to 3 days of collection. However, some test are more involved and may take longer. To assist you in organising an appointment with your doctor, we encourage you to ask your doctor when the results will be available.